Refund policy

Right of withdrawal:

To exercise your right of withdrawal, you must:

Winterhuder Weg 136a

Telephone: +49 40 8090 3783

They bear the immediate costs of returning the goods. 

- End of revocation -


Cancellation form

If you want to revoke the contract, please fill out the following form and send it back to us. However, the revocation can also be explained informally.


Hereby revoked (n) I/we (*) the contract concluded by me/us (*) to buy the following goods (*)/the provision of the following service (*)



Ordered on (*)/received on (*)



Name of the consumer (s)



Address of the consumer (s)



Signature of the consumer (s) (only when notifying paper)







(*) Incorrect painting.


Exclusion or premature expiry of the right of cancellation:

The right of withdrawal does not exist or, among other things, expires with contracts

  • for the delivery of goods that are not suitable for return for reasons of health protection or for reasons of hygiene and whose sealing was removed after delivery or which were inseparably mixed with other goods due to their nature;
  • to deliver sound or video recordings or computer software in a sealed pack when the seal has been removed after delivery;
  • To deliver goods that are made according to customer specifications or are clearly tailored to personal needs
  • to deliver goods that can quickly spoil or whose expiry date would be exceeded quickly;
  • for the delivery of newspapers, magazines or illustrated, with the exception of subscription contracts about the delivery of such publications; and
  • For the delivery of alcoholic beverages, the price of which was agreed when the purchase contract was concluded, but the delivery of which can only take place after 30 days and whose current value depends on fluctuations on the market on which the entrepreneur has no influence.